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Sources of help

Who we support

We support clients who are in food poverty crisis because they do not have enough money to buy food. We provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis.

Clients must be in food poverty and must have an electronic voucher from a referral agency to attend a Foodbank.

Slough Foodbank partners with over 200 referral agencies which include a wide range of care professionals such as Slough Borough Council,  GPs, Health Visitors, Children’s services, Children’s centres, schools and some churches.

Clients need to give us their name on arrival at the Foodbank and we will provide them with the food parcels.

Information on our Foodbank opening times is available.

Alternative sources of help

Download information of other sources of help that may be of interest.

Depending on your situation and circumstances, you may find the information sources below helpful.

BENEFITS AND UNIVERSAL CREDIT
Information about claiming benefits
https://www.gov.uk/browse/benefits.

SPACE:
SPACE consortium (Slough Information and Advice Centre) provides advice on all aspects and issues of daily life including employment, disability, debt, housing, immigration, carers and health.
27 Church Street Slough SL1 1PL,  Web: https://sloughadvicecentre.co.uk/  and https://england.shelter.org.uk/housing_advice

TURN 2 US

Cost of living 

Struggling to pay bills and other everyday costs of living? Find out what help may be available to you through benefits, grants and other sources of support.

https://www.turn2us.org.uk/Your-Situation/Cost-of-Living?

Helps people in financial hardship gain access to welfare benefits, charitable grants and support services
Tel No: 0808 802 2000, Email: [email protected], Web: https://www.turn2us.org.uk/

HESTIA
Advice and support for: Domestic abuse, Mental health, Modern slavery & Older people
Tel No: 020 7378 3700   Voicemail box: 020 3879 3700, Email: [email protected] Web: https://www.hestia.org/

SLOUGH INFORMATION SERVICES
Information & guidance for a range of services for children, young people & their families.
Tel No: 01753 476589 Web: https://www.sloughfamilyservices.org.uk/kb5/sloughcst/directory/home.page

SLOUGH CHILDREN SERVICES TRUST
Practical advice & support on being a parent, childcare and family health services
Tel No: 01753 875362/477321, Email: [email protected] Web: https://www.scstrust.co.uk/

 

Citizens Advice

HAVING TROUBLE WITH TOPPING UP PREPAYMENT METER?

Help is available at this link

HAVING TROUBLE PAYING YOUR BILLS?

Help is available at this link

 

Citizens Advice Bucks

Citizens Advice Bucks is a charity that provides free advice- by properly qualified staff and volunteers. They can help on problems like:

Money Advice and debt, The cost of living crisis, Benefits, Housing and homelessness, Energy bills, Pensions, Education and Family. https://citizensadvicebucks.org.uk/

 

BUCKS COUNCIL – HELPING HAND

Bucks Helping Hands team is available to help individuals or families in need, those on low incomes and those who are experiencing a financial emergency or crisis.

https://www.buckinghamshire.gov.uk/cost-of-living/

 

Help Through Hardship Helpline

If you are in financial crisis and live in England or Wales, please call 0808 2082138 for free (open Monday to Friday, 9am-5pm closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crisis and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

Please note this number is for people who do not have enough money for food – if you are a local organisation or charity that works with people who might need the food bank, please contact us directly. 

 

Advice for saving money on gas and electricity costs

Advice for Families on on a 1:1 basis on all aspects of saving money on gas and electricity costs at home, for their personal circumstances from the charity Connecting Communities in Berkshire (CCB).

There is a telephone advice line for families who would like information about ways to reduce their costs, or are worried about their gas and electricity bills.

You can contact the advice line run by Helen on: 0773 8887612 on a Tuesday and Thursday 9am – 3pm, from Thursday 23rd April to Thursday 7th May. She can ring you back straight away. If you would prefer to email, please do so at [email protected].

For more information see Helen’s webpage on the CCB website – https://ccb2017.wordpress.com/our-projects/energy-advice-and-fuel-poverty/

 

Struggling with energy bills?

The Green Doctors – are offering phone consultations to help you save money and stay out of debt.
This consultation is provided by a registered charity for anyone on a low income or over 65 or with a long term health condition or disability.

Green Doctor can help you:
• Save money on your energy bills
• Switch energy providers to save you money
• Access the Warm Homes Discounts
• Apply for grants for energy or water debt
• Get additional support

Download further information.

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